Nuonuo is hugging a filter cartridge and smiling.

Sinowate Strictly Controls Product Quality

Strict quality control is our commitment to customers and the cornerstone of long-term cooperation. We always prioritize quality control to ensure that we provide high-quality products and services to our customers. Through a strict quality management system, we comprehensively guarantee the excellent performance and reliability of every equipment from the source to delivery.

Quality Management Process
Supply Chain Quality Control
  • High-quality supplier selection. We only cooperate with high-quality suppliers who have undergone rigorous review to ensure that every component used meets international standards.
  • Product standard control. We require equipment to meet international drinking water safety standards, while also ensuring that filter cartridges and other water-contacting parts comply with food-grade material standards.
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A worker holds a filter cartridge and inspection documents.
Product Inspection & Testing
  • Provide test reports. We require manufacturers to provide test reports that meet quality standards, including performance tests of filter cartridges, water flow tests, and effluent quality tests.
  • Pre-shipment inspection requirements. To ensure no damage during transportation and storage, and to avoid external environmental impacts on product performance, we require pre-shipment inspections.
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A worker is measuring the specifications of a filter cartridge on the table.
After-Sales Service & Maintenance
  • Professional after-sales process. Provide customers with flexible logistics and transportation plans and services, and conduct real-time tracking of orders to keep customers informed of the latest logistics updates.
  • Efficient product maintenance. If a product issue arises, all customer feedback will be addressed within 8 hours during the warranty period.
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Three people are wearing headsets and smiling at a computer.
Continuous Improvement & Feedback Mechanism
  • Customer feedback tracking. Establish a mechanism for collecting customer feedback to gain in-depth understanding of user experience and needs, and promptly adjust products and services.
  • Quality improvement plan. Regularly review and update quality management processes to ensure we consistently maintain industry-leading standards.
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A person is holding a pen and drawing on the paper.